Hulu Self-Service Ads: A Small Business Dream or Fools Gold
Examining a new platform as it unfolds

"BIG OPPORTUNITY FOR SMALL BIZ" - claims the tycoon streaming service, Hulu, as they introduce a self-service advertising solution for streaming TV.
But as the by RSVP-Beta-only testing goes on, this is juicy opening to direct inventory on one of the most popular streaming services is becoming more of a tease. Announced as early as May of 2020 and followed with a plethora of emails, social and digital advertisements promoting the self-service solution, it seems even today the chances of actually getting to use the platform are slim to none. No agencies are allowed at this time to partake in the direct-buy service and its seemingly impossible to get an invite to participate after a SMB were to RSVP. Still, this is poised to be a huge hunter-gatherer of ad dollars and agencies must be informed...while we practice patience, and small business owners must also be informed, as they are Hulu’s first choice of prey.
What We Know
·Hulu is currently operating a self-serve ad tool called Hulu Ad Manager that allows small to medium sized businesses to buy OTT inventory
directly.
·The self-serve advertising platform is in private Beta, not widely available.
·Businesses must RSVP to get on a waitlist to be able to use the platform.
·Hulu is limiting Beta usage for small to medium size businesses.
·Hulu Ad Manager is not available at this time for agencies.
·The platform allows you to select location by zip, state, city or DMA (can exclude by zip)
·The platform targeting allows by gender and age
·The platform allows interest targeting
·The platform asks if you want to set specific genres of content for your ad to show such as: action, anime, arts and culture, comedy,
classics, documentaries, family, kids, lifestyle, music, news and information, reality and game shows, science fiction, drama, business,
animation and cartoons, horror suspense, wellness, etc.
·The platform allows you to select what types of devices your ads can show on which include: TV, mobile or computer
·The platform allows you to upload your video ads.
·The platform takes credit cards and spaces out charges for your order.
·There is no invoicing.
·The minimum budget is $500 per campaign.
·There is limited reporting on performance.
·There is a support contact with functions of using the platform.
At a time when buying ads on OTT seems to be growing increasingly complex, this is a simplified solution to buying streaming video inventory. Not to mention the ever-growing popularity of streaming video in every demographic.
When you really think about what platforms offer self-service ad buying that is “easy” enough for any average Joe or business owner to start operating, the options are relatively low. This puts Hulu in the playing field of Google, Bing, and of course Facebook, among others. But business owners be wary, these are not non-profit platforms. According to Statista , Hulu ad revenue exceeded 1.8 billion U.S. dollars in 2019. They will gladly take your money and find ways to make it easier than ever for you to pay it to them. Not saying there isn’t a value of return, of course. They make a great case, and it’s hardly even necessary that they do, they simply have the eyeballs. We know people are online, we know masses are on social and we know that people watch Hulu.
So what’s to be weary of?
Currently they do not offer a strategic planner . If you’ve never placed ads online before, this is not the place to start. There are several options for geographic targeting, but which is best for your company and your region? There are several options for content genres but are you choosing what you like to watch or what your customer likes to watch? What if your customer base could be watching any type of programming? Should you just upload your TV spot or make a new video? If so, how should the video be different? Taking the time to understand your product, your customer and your goals is not something you’re going to get help with.
Optimization. Currently the platform is a buy it and forget it. You have one shot at placing your order and if you want to change a targeting option, you’ll have to place another buy. There’s no going in and changing it mid-flight.
Budget. Currently the minimum order is only $500. What a deal! But wait, what does $500 get you? Once you go through your order and select all of your desired targeting criteria, the dashboard will calculate your CPM. (That’s pretty handy!) But in their demonstration of the platform during their Small Business Expo keynote, the CPM came in at $32 (with a $10,000 budget). That seams pretty reasonable to the industry. But what if it came in higher? You’d have to remove a precious targeting selection to broaden that exact person you’re looking for in order to reduce the CPM down (welcome to our world). Let’s stick with $32 CPM and play that out. For $500 you’re looking at just over 15,500 impressions. How many unique viewers is that? Are some viewers seeing the ad multiple times? Is that enough to for you to get your brand known? Enough to move the needle in sales?
That brings us to our last caution: reporting. Right now the reporting is limited. There’s no conversion data options and as policy they don’t share a list of shows where your ads appeared. You can see what genres your ads appeared in and if you reach out to them, they can share what kind of shows are within each genre.
Now, now. Let’s not be too hard on Hulu, and let’s work on patience. Beta is, after all, a time for testing and finding weakness/opportunity. Wisely they will be mindful of their bread, the viewers, and keeping their video watching experience enjoyable. With such a huge outreach to join the Beta program, they’ve had to significantly limit and cherry-pick what small to medium sized businesses can try out their platform. They’ve held webinars to gain even more feedback, questions, concerns, requests to further fine-tune their platform. They’ve also built out case studies and they are all phenomenal and very hopeful (of course).
Interested? RSVP and hopefully you’ll get a call back. If so, let us know how it goes.

If you've been orbiting the digital marketing world for long, you'll know all about Google's plans to abandon the third-party cookie by 2022. The rules for cookies have already started to change thanks to the California Consumer Privacy Act (CCPA). Visit any website, and you'll get a "do you accept this cookie" pop-up. The fight for privacy and owning your data on the internet is just beginning. But what does it mean for marketers?
First, this only affects third-party cookies. Websites that track abandoned shopping carts or where you have chosen to log in will still be active and working. ( x) Those effective ads that follow you around to remind you to come back and buy? They are here to stay!
Second, even though we're losing access to visitors’ individual data, Google already has a plan in place to target ads effectively. Google created the Federated Learning of Cohorts (FLoC)for this very purpose. The goal of the FLoC is to "provide an effective replacement signal for third-party cookies." ( x) Any Google device or product you use will still file away your internet habits for advertising purposes; it will just be less precise. The idea is to shift people from individuals into broader categories. Those categories are what marketers will be targeting moving forward. If you're looking up how to replace a car battery on YouTube, you'll most likely be shifted into the "repairs vehicles" category and served ads accordingly. If we've learned anything from Facebook's targeting practices, it's that they can get very granular with those categories.
The main takeaway from the loss of the cookie is that marketers everywhere will have to be more strategic about their targeting plans. Utilizing advertising avenues that never relied on cookies is a great place to start. Paid search, emails, and social media are just a few areas of focus that generate clicks and customers while not relying on cookies. Leveraging traditional media alongside digital will also be vital to help grow your audience and brand awareness. As always, you can reach out to our digital marketing team of experts to help you navigate the change.
The cookie might be dead, but personalized digital marketing is still alive and well.







